Please contact us using the 'Get in Touch with the Council Tax Team' form.Back To Top
You can either re-register to get emails sent to your new email address or contact us so that we can update our records.Back To Top
No, although you should soon be able to download and save a copy of your form before submitting it.Back To Top
What do I do if I have forgotten the online key to retrieve the New Claim I saved part way through completion?
If you click the 'I don't know my Citizen Access Benefit Key' link, you will be asked to answer three security questions you completed when saving your form. You can only retrieve your application if you answer these correctly.Back To Top
I receive one benefit already, how do I apply for the other (Housing Benefit/Council Tax Reduction)?
Use the 'Claim Additional Benefit' form available on the Citizen Access Benefit page.Back To Top
I only want to report a change of address, none of my other circumstances have changed. Do I need to complete a full form?
You can select the option to advise you want to report a Change of Address - you will be asked to confirm if any other circumstances have changed when completing this form.Back To Top