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This accessibility statement applies to fife.gov.uk. This website is run by Fife Council. We want as many people as possible to be able to use this website on a variety of devices. For example, that means you should be able to:
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know that some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 10 days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please call - 03451 55 00 00 or contact the Online Services Team directly using our feedback form.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS)
Find out more about how to contact us.
Fife Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 .
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.
The content listed below is non-accessible for the following reasons:
Some of our older PDF and MS Word documents do not meet accessibility standards. (They fail WCAG 2.1 success criteria listed under Guidelines 2.4 – Navigable and/or 1.1.1 Non-text Content.) Other than those subject to exemption (see below).
We are working to reduce the number of PDFs on our website and to ensure that those which remain are accessible.
Some images may not have a text alternative so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content we’ll make sure our use of images meets accessibility standards.
Some of the pre-recorded videos on our site do not have captions. This fails WCAG 2.1 success criterion 1.2.2 (pre-recorded). A review will be carried out and gaps addressed where possible. We have no control over content provided by third party suppliers such as YouTube.
The following content is exempt from meeting the accessibility regulations.
The accessibility regulations do not require us to address issues with office file formats, such as Adobe PDF or Microsoft Office documents, published before 23 September 2018. This does not apply to documents that are essential to providing our services.
In some cases, we are obliged to publish original documents provided by third parties. The content and format of these documents is outwith our control. For example, documents supplied in support of certain applications.
We maintain an archive of old committee agendas and reports, predominantly based on PDF documents that may not meet accessibility guidelines. We also maintain an archive of committee audio files that are not accompanied by a transcription. We do not plan to update these elements as they are exempt.
Live committee audio streams are not captioned. (This fails WCAG 2.1 success criterion 1.2.4 Captions (Live)). We do not plan to add captions to the live audio stream as live streams are exempt.
Our payments portal is a third-party hosted system. Some of this content is not fully accessible. This application is not developed by us and is not under our control. As such, it is exempt.
Content provided by third party suppliers such as Social Media platforms Twitter, Facebook or YouTube is outwith our control.
Our accessibility roadmap shows how and when we plan to improve accessibility on this website.
This statement was prepared in February 2020. It was last reviewed on 17th August 2022.
A baseline audit of the full site was conducted in March 2022 by a company called Silktide. Accessibility of the website will now be monitored on an ongoing basis using the Silktide product.
A sample of the website is tested monthly. These tests are carried out by Silktide in partnership with Socitm - Silktide Index Fife Council results. Tests are also carried out internally as part of content development work using the Codesniffer tool.