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Waste collection and recycling services are provided by a four bin system:
You can check your bin collection dates online
In the drop-down boxes below you can see the details of the materials collected for each bin and any changes to the materials you can put in each bin. This information is also available in our handy Recycling Guide.
Other information to note:
We can help if you are unable to put your bin out for collection and have no one to help you. You may be able to get an assisted collection service if you are elderly or disabled. This service is also known as "Take-Out and Return."
To request the "Take-Out and Return" service, you must have a medical certificate or letter from your Social Worker, Paid Carer, Housing Officer, or Elected Member stating that you aren't physically able to present the bins kerbside for collection.
Only start the online form below once you have this letter.
You can use the button below to report a domestic bin issue or request an item such as:
If you have previously reported a damaged bin or requested a new bin(s) and there hasn’t been a repair/delivery within the given timescales, then please contact us via:
You can use the form below to order bins for your new build property.
During high winds, some bins with a small amount of waste can be blown over, especially the green bins containing lighter waste. While this is an unusual occurrence, it can cause littering in the street.
Please help us during periods of high winds by only putting your bin out when necessary. Does your bin need to be emptied? If not, please consider the points below.
If your bin does need to be emptied, then if possible: