Concessions

You can use this form to:

  • report a missed bin collection
  • request a new or replacement bin, including new build properties
  • report a damaged bin
  • request a bin to be removed

The form can be used to report a bin issue for your own property or for someone else's property.

This form is only to be used for domestic bins.

We also offer a range of other domestic waste reporting services within this form.

Before you start

To use this service you will need:

  • The address and postcode (for wheelie bins)
  • Any details specific to the issue you are reporting such as date and times, or bin type

Larger bins can be requested via the Request a larger blue bin or additional grey, green, or brown bin form

You can find out about how we manage the personal information you provide by reading the privacy policy.