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Some cookies used are essential to providing a service, while others help us improve your experience and provide us with insights into how the site is being used.

For more detailed information about the cookies we use, see our Cookies page.

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Support & Connect | Fife Council
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Our use of cookies

Some cookies used are essential to providing a service, while others help us improve your experience and provide us with insights into how the site is being used.

  • Analytics cookies - Are anonymous and help us understand how visitors use the site.
  • Social Media cookies - Offer an enhanced cross-platform experience.
  • Advertising cookies - Provide meaningful, targeted content when using this website and other platforms.

For more detailed information about the cookies we use, see our Cookies page.

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Support & Connect

Purpose of the processing and the legal basis for the processing: We use your information to enable us to assist/refer you for discretionary funding for essential items and to check your eligibility for this service.

Please describe the categories of personal data processed by your Service or service: The personal information we may gather and use includes name, address, contact details, date of birth, national insurance number, household members, income and expenditure, benefits received, weekly take home pay and any other personal circumstances.

Any recipient or categories of recipients of the personal data: We will share your information with other Council Services, e.g. Housing, Social Work, Education.  We may also share your information with our suppliers to enable us to deliver this service. We also provide your information to agencies such as CARF and Cosy Kingdom if appropriate. We may also share your information with landlords or support workers.

The source the personal data originates from and whether it came from publicly accessible sources (including information gathered about third parties e.g. where we have gathered information about a third party during discussions with a service user): We obtain information about you either directly from yourself or when you are referred from your child's school.  We may also obtain information from other services such as Social Work or Family Support Services or from previous referrals made to Support and Connect.

Whether the provision of personal data is part of a statutory or contractual requirement or obligation and possible consequences of failing to provide the personal data: In the event that we did not request and use this information then it would not be possible to carry out our service.

The existence of automated decision making, including profiling and information about how decisions are made, the significance and the consequences: There is no automated processing/profiling carried out.