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St Andrews Customer Service Point | Fife Council
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St Andrews Customer Service Point

St Andrews Town Hall

Queen's Gardens

St Andrews,

KY16 9TA

View on Google Maps

Opening times

Appointment only

Monday: 9am to 4:30pm

Closed for lunch from 12:30pm to 1:30pm

Accessibility

  • Ramp access
 

Appointments available on request

If you need information or help, visit our Customer Service Centre and speak to an Adviser who will:

  • provide advice and support
  • work with other council services and agencies to help you get what you need
  • link with local people, councillors and services to work together to make your community a better place to live and work.

We can also help with enquiries about hiring a Lock-Up / Garage Site. More information is available on our Lock-ups / Garage Sites page.

We operate an appointment service for the following:

  • Registration Services - Births and Deaths
  • Fife Housing Register (FHR) Applications
  • Housing Advice Interviews
  • Council Property Terminations / Change of Tenancy
  • Debt Management Advice
  • New Tenancy Sign-Ups
  • Housing Benefit / Council Tax Applications
  • Blue Badge applications
  • Concessionary Travel / MyFife Registration

To contact us, please go to www.fife.gov.uk/contact-us or phone:

  • 03451 55 00 11 - Faults & Repairs
  • 03451 55 00 22 - Environment (special uplifts)
  • 03451 55 00 33 - Housing Information & Advice
  • 03451 55 11 55 - Money & Payments
  • 03451 55 00 55 - Automated Payments
  • 03451 55 00 66 - Passes & Concessions
  • 03451 55 00 77 - Births Deaths & Marriages
  • 03451 55 00 99 - Emergencies (Lines open after 5.00pm)
  • 03451 55 00 00 - General Enquiries
  • 03451 55 11 55 - Council Tax and Housing Benefits
  • 0800 0286231 - Homeless Emergencies

A National Interpretation Service is available on request.

We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices.

Give us a call and we will deal with your enquiry:

  • 03451 55 55 66 - Urdu/Punjabi language line
  • 03451 55 55 77 - Arabic Language line
  • 03451 55 55 88 - Chinese language line
  • 03451 55 55 99 - Bengali language line
  • 03451 55 55 44 - Polish language line
  • 18001 08451 55 55 00 - BT Text Direct for textphone users