Book an appointment

Appointments available on request

If you need information or help, visit our Kirkcaldy Customer Service Centre at Town House, Kirkcaldy and speak to an Advisor who will:

• provide advice and support
• work with other council services and agencies to help you get what you need
• link with local people, councillors and services to work together to make your community a better place to live and work.

We operate an appointment service for the following - please phone one of the "Useful Phone Numbers" to make an appointment:

• FHR Applications
• Housing Advice Interviews
• Council Property Terminations / Change of Tenancy
• Debt Management Advice
• Housing Benefit / Council Tax Applications
• Blue Badge applications
• Concessionary Travel / My Fife Registrations

To contact us, please go to www.fife.gov.uk/contact-us or phone:

• 03451 55 00 11 - Faults & Repairs
• 03451 55 00 22 - Environment (special uplifts)
• 03451 55 00 33 - Housing Information & Advice
• 03451 55 11 55 - Money & Payments
• 03451 55 00 55 - Automated Payments
• 03451 55 00 66 - Passes & Concessions
• 03451 55 00 77 - Births Deaths & Marriages
• 03451 55 00 99 - Emergencies (Lines open after 5.00pm)
• 03451 55 00 00 - General Enquiries
• 03451 55 11 55 - Council Tax and housing Benefits
• 0800 0286231 - Homeless Emergencies

A National Interpretation Service is available on request. We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices. Give us a call and we will deal with your enquiry.

• 03451 55 55 66 - Urdu/Punjabi language line
• 03451 55 55 77 - Arabic Language line
• 03451 55 55 88 - Chinese language line
• 03451 55 55 99 - Bengali language line
• 03451 55 55 44 - Polish language line
• 18001 03451 55 55 00 - BT Text Direct for textphone users