We're here to help you in your council home. It might be your first time being a tenant. We provide an excellent tenancy assistance service to help you to settle in. It's not just a house; it's your home.
Some of the things we can help you with are:
Your tenancy agreement
- understanding your tenancy agreement
- how to be a good neighbour
- your rights and responsibilities
- safety and security within your home
- what happens if you break your tenancy agreement
Your household income
- Maximising your income
- Helping you to budget
- Referring you to other services for money advice
- Helping you to heat your home efficiently
Your tenancy mail
- Helping with any tenancy-related forms or letters
- Helping to answer any questions you have about benefits
Your home and living standards
- How to get furniture or decoration for your home
Your additional needs
- Helping you to access local services or longer-term housing support
Managing your tenancy through difficult circumstances
- relationship breakdown
- major life crisis
Help with your tenancy is a free service available to all our tenants. Your housing management officer (HMO) can help with this. It isn’t just restricted to the examples above; it's decided by you and what you require. Your HMO will arrange to meet you at your home. This is your opportunity to ask any questions you may have.
It may be that you need more specialised housing support. We can refer you for Short Term Housing Support for up to two years.
We want to make sure you feel settled and enjoy a good quality of life in your home. We will visit you within four to six weeks of moving into your home. Hopefully you'll be settling in well.
‘A smart start to housing’ is a useful guide, designed to prepare you for a new home with us. Please refer to the 'Related Publications' at the bottom of the page.
Further advice and assistance
Furnishing your home - see alternative sources of support.
Budgeting - You may have multiple debts or are struggling to budget. We can refer you to CARF (Citizens Advice Rights Fife) for advice. Our Welfare and Benefits section also has some great advice on food banks and living on a budget.
Let’s keep you connected - Why not attend a digital skills class? We are starting to do even more online. Whatever your level of knowledge or requirements, we can help. You can access computers at many different places throughout Fife:
- your local library
- your local job centre
- at Job Clubs
Overcrowding or under occupation – If your circumstances have changed, we need to know. You can click on this link to complete a Housing Options form. We also offer interviews at any customer service centre.
Noise and Neighbour issues – You shouldn't have to put up with these issues. Please see the Safer Communities section for more information. It will tell you how to report any incidents.