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This Privacy Notice explains how we use the information that we collect about you.
Fife Council Children and Families Service uses the personal information provided by you for the purpose of planning and delivering Children and Families services in Fife.
The information will also be used to communicate, in emergency situations and to pass on other relevant advice. Additionally the Service will also collect data for statistical purposes, this however will be anonymised.
We also collect information about you when we are required by Law to provide information that enables us to carry out our statutory responsibilities. We sometimes use your information to process an enquiry or complaint about the policies or decisions of the Children and Families Service.
The personal information we gather and use about you includes:
Where necessary, we will share personal information that we hold with our partner agencies including Police Scotland, NHS Fife, Education Service and other Fife Council services; along with third-sector agencies from whom we may at times commission services.
Other organisations may, on occasion, request information that we hold, for example Government agencies.
As part of the strategic planning process we receive information from our partner agencies. This can include performance reports, financial and budget information, details of consultations and engagement activities, and national developments such as programmes designed to assist children and their families or for research purposes. Primarily this is statistical or anonymised information. However sometimes, where it is necessary, personal information is also shared. For example case studies may be included in reports and used as learning and improvement opportunities.
We will always ask for your consent before we include personal information about you in a case study or personal story.
If you make a complaint to the Children and Families Service, for example in relation to the service that you have received, or because you are dissatisfied with the services provided, some personal information, where relevant, may also be shared within the Children and Families Service.
We are obliged in terms of the Carers (Scotland) Act 2016 to prepare a Young Carer Statement if a young carer requests a statement or accepts the offer to prepare a statement. Information included within the statement will be used to identify personal outcomes; identify any needs and to provide the support necessary to meet those needs. It is inevitable that this will include information about other individuals, such as the person being cared for. In order to provide the necessary support, this information may be shared with other Council Services and other organisations such as NHS Fife.
In the event that we did not obtain and use this information then it would not be possible to carry out our statutory functions/public tasks and provide a service to Children and Families in Fife.
The Council will not keep your information for longer than is necessary. In some instances the law sets the length of time information has to be kept. The Council has a retention schedule which sets out how long we hold different types of information. This can be found here.