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1. Purpose of the processing and the legal basis for the processing:
Fife Council Trading Standards uses your personal information in order to carry out our statutory duties. Your information will be used for the purposes of:
2. Categories of personal data processed by our Service :
The personal data we process consists of name, home and e-mail address, telephone number and details of the nature of the complaint/advice being requested.
When we process data from other services or agencies, such as licence applications, information in the format of witness statements then we have access to dates of birth, medical information and criminal convictions.
On occasion, we may also receive information from other Council services (e.g. Environmental Health, Council Tax) which may can contain sensitive personal data.
3. Recipient or categories of recipients of the personal data:
We will not disclose your information, including your name and address, to anyone else unless it is for the purposes set out in Part 9 of the Enterprise Act 2002. This means we are only permitted to share your information if;
1. You give us your express permission to do so;
2. Where we are required to do so by law;
3. Disclosure is required for the purposes of criminal proceedings;
4. Disclosure is required for the purposes of proceedings in a civil court.
Information may be shared with the following recipients:
4. The source the personal data originates from and whether it came from publicly accessible sources (including information gathered about third parties e.g. where we have gathered information about a third party during discussions with a service user):
We receive information about you from other local authorities and outside agencies such as Police Scotland or other Trading Standards authorities
We obtain information about you from publicly accessible sources such as open source e.g. online and the voters roll.
We may obtain information about you from yourself directly or from a third party who is acting on your behalf.
5. Whether the provision of personal data is part of a statutory or contractual requirement or obligation and possible consequences of failing to provide the personal data:
In the event that we did not request and use this information then it would not be possible to carry out our statutory functions and determine whether criminal offences relating to a variety of consumer protection law have been committed. We need to process this information to allow us to carry out a comprehensive investigation of the issue you have raised with us and will keep a record of any advice we have provided you with.