If you or someone you know think that you need support from adult social care, a referral to the Social Work Contact Centre will help us decide what the next steps should be. This referral can be done online or via telephone.
This referral is not an assessment - it will help us to decide if you need a full assessment of your needs or identify other options that would best meet your needs.
The things we'll need to know include:
All referrals are reviewed on the day they arrive (9am - 5pm Monday to Friday) to ensure any immediate safety actions that may be needed are progressed. Where there are no immediate safety concerns, we aim to review your enquiry within 10 days and let you know what happens next. This might include: