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Some cookies used are essential to providing a service, while others help us improve your experience and provide us with insights into how the site is being used.

For more detailed information about the cookies we use, see our Cookies page.

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Complaints performance | Fife Council
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Our use of cookies

Some cookies used are essential to providing a service, while others help us improve your experience and provide us with insights into how the site is being used.

  • Analytics cookies - Are anonymous and help us understand how visitors use the site.
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For more detailed information about the cookies we use, see our Cookies page.

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Complaints performance

Complaint details are analysed for trend information to ensure we identify service failures and take appropriate action. Regularly reporting the analysis of complaints information helps to inform management of where your services need to improve.

We publish on a quarterly basis the outcome of complaints and the actions we have taken in response.