Concessions

  • 03451 55 00 00 - General Enquiries (9am to 5pm)
  • 03451 55 00 11 - Faults & Repairs (8am to 6pm)
  • 03451 55 00 22 - Environment, including bin enquiries/bulky uplifts (8am to 6pm)
  • 03451 55 00 33 - Housing Information & Advice (9am to 5pm)
  • 03451 55 11 55 - Money & Payments (9am to 5pm)
  • 03451 55 00 55 - Automated Payments (available 24/7)
  • 03451 55 00 66 - Passes & Concessions (8am to 6pm)
  • 03451 55 00 77 - Registration - Births, Deaths & Marriages (8am to 6pm)
  • 03451 55 11 55 - Council Tax and Housing Benefits (9am to 5pm)
  • 0800 0286231 - Homeless Emergencies (available 24/7)

National Interpreting Service is available on request.

Give us a call and we will deal with your enquiry:

  • 03451 55 55 66 - Urdu/Punjabi language line
  • 03451 55 55 77 - Arabic Language line
  • 03451 55 55 88 - Chinese language line
  • 03451 55 55 99 - Bengali language line
  • 03451 55 55 44 - Polish language line
  • 18001 08451 55 55 00 - BT Text Direct for textphone users

Out Of Hours

For genuine emergencies concerning drainage, flooding, street lighting, building repairs, roads, repairs to council houses and social care. 03451 55 00 99

From 5 pm to 8 am on weekdays, 24hrs weekends and public holidays